File a Complaint

AGSI takes credential integrity seriously. Use this form to report suspected mark misuse, false claims, ethics concerns, or other issues related to AGSI certification scope.

We acknowledge complaints within 10 business days. Complainants receive notice of closed/noticed status; investigative detail stays confidential under published practice.

In scope vs out of scope

In scope: credential integrity, AGSI mark use, false claims of certification, and ethics tied to AGSI certification. Typically out of scope: legal fault, local code compliance, fire safety determinations, insurance coverage, pricing/contracts, and general customer service.

Your name

Email for acknowledgment

Your role

Respondent name (if known)

Respondent credential / employer (optional)

Concern category

What happened (when / where)

How this relates to AGSI certification

Related-body self-identification

Impartiality checks are mandatory on every case. Indicate if you work for / own Husker Grill Cleaning or are the AGSI founder.

NoYes — related-body / founder connection

I submit this complaint in good faith and understand that AGSI may dismiss submissions that are out of scope or lack sufficient evidence.

Prefer email? complaints@agsinstitute.org. Secondary: info@agsinstitute.org.

Process designed toward ISO/IEC 17024 complaint and appeal principles. AGSI does not claim accreditation status on this page.