AGSI Service Delivery Standards™

A practical, industry-built framework that standardizes "professional grill service" without turning the work into paperwork.

Defining the minimum, defensible baseline for how grill cleaning and service should be delivered, documented, and communicated.

Explore Standards & Templates Verify a Credential

What are the Standards?

A service delivery framework providing definitions, minimum requirements, and standardized records that clarify what a legitimate grill cleaning or service job includes.

Clear Definitions

Ensuring "deep cleaning" means something consistent across the industry.

Minimum Requirements

Ensuring critical safety and service steps aren't skipped.

Standardized Records

Making the work provable, repeatable, and professional.

This is not a "how-to manual." It is a standard—a common language professionals can follow regardless of brand.

Why This Matters

The Industry Problem

  • Vague terms like "full detail" mean different things to different people.
  • Inconsistent quality between technicians and locations.
  • Weak documentation when issues arise.
  • Pressure to cut corners due to no recognized baseline.

The AGSI Solution

  • A shared professional vocabulary.
  • A consistent floor for service delivery.
  • Simple documentation protecting both customer and tech.
  • A foundation for accountability.

Standards vs. Accreditation

They are related, but distinct concepts.

Service Delivery Standards™

Defines what the service is and what records should exist.

  • Applies to the service itself
  • Defines terminology & documentation
  • Adoptable by any technician as best practice
  • Creates industry consistency

Company Accreditation

Evaluates organizational systems to deliver standards at scale.

  • Applies to the organization
  • Audits staffing, consistency, & records
  • Relevant for franchises & multi-location ops
  • Built upon adoption of the Standards
In plain English: Standards are the rulebook. Accreditation is how a company proves it follows the rulebook consistently.

Supporting Technician Certification

AGSI certifications validate individual competence. The Service Delivery Standards define what that competence looks like in the real world.

Standards → Training → Certification → Documentation → Accountability

Structured, Not Burdensome

We built this framework for working technicians—not paperwork people. The goal is to improve outcomes without slowing down the job.

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Safety-Focused

Scalable Options

What You'll Find Inside

  • Standardized definitions (e.g., “deep cleaning,” “restorative maintenance”)
  • Minimum service requirements by service type
  • Required records and recommended templates
  • Customer communication standards (disclosures & acknowledgments)
  • A consistent framework scaling from solo operators to franchises

Professionalize Your Work

AGSI exists to professionalize grill service the way ASE professionalized automotive repair. These Standards are built with input from working technicians, business owners, and subject-matter contributors.

Explore the Standards & Templates

You can adopt the documentation immediately, even if you’re not yet certified.

Common Questions

What are AGSI Service Delivery Standards™? A standardized framework defining service terminology, minimum requirements, and the documentation that should exist after a professional grill service job.
Is this the same as company accreditation? No. Standards define the service baseline. Company accreditation evaluates whether a business consistently applies the standards across operations.
Do I have to be certified to use the Standards? No. Any technician or company can adopt the standards and templates as a best practice. Certification validates individual competence.
Will AGSI audit every service job? AGSI focuses on standards, training, certification, and accountability systems—not monitoring every job.